My spiritual program taught me always to say "yes" to a service request. I'd been practicing this principle for more than a decade when I transitioned my legal practice to a mediation career. By then, ...

Gene is on vacation. This column originally appeared in 2003. I am worried. I am worried because I just learned something. What I learned was bad. I learned it from a letter I got. It was from a man.

If you have ever been unlucky enough to attend a large gathering of strategy academics – as I have, many times – it may have struck you that at some point during such a feast (euphemistically called ...