Snapchatters, listen up: there’s a new way to use your favorite app, and it doesn’t involve your phone. On July 18, the social media platform (finally) launched a web version of the beloved app that ...

If you are lucky there will come a point when you need to engage with your Web site’s audience in a more real time manner. This could be for social purposes or, in a commercial setting, doing ...

Google Chat is the company’s messaging and collaboration platform. The company is now making some notable changes to make the platform quicker and more reliable. Google is launching a new web address ...

Adding a chat feature to a store website is a simple way to stay in contact with customers, quickly answer questions and even close sales. When COVID-19 sent retail sales staffs off the sales floor ...

HSBC Bermuda has become the first island bank to offer web chat to customers, connecting them directly to agents via the HSBC website and internet banking platform. Web chat allows HSBC customers to ...