Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. A more holistic approach to conflict management is to work ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Kindness is not usually a word one associates with conflict.

While the parties may never truly trust each other, a mediator can gain their trust—both in the process and in the mediator—and pave the way for resolution. Trust is an essential element of the ...

For every fierce clash, there will be those behind the scenes striving to resolve it through diplomatic means. One such mediator, from Berlin’s Berghof Foundation, tells us the key steps to resolution ...

ROCK SPRINGS -- A 30-hour mediation workshop in Rock Springs will train participants to become certified mediators through the Wyoming Agriculture and Natural Resources Mediation Program. The June 6 ...

Trust is an essential element of the mediation process. The whole point, of course, is to take two or more parties who have a dispute and help them reach an agreement. Because the process necessarily ...