CLEVELAND, Ohio -- Steak ‘n Shake has long been somewhat of an anomaly, offering a fast food-style menu in a table-service setting. The presence of a drive-thru at most of its locations only added to ...

In many cases, it’s a different consumer out there today deciding where to dine when the urge hits. Throughout the recession, full-service restaurants offered so many fire-sale bargains that those ...

Noah Glass is the Founder & CEO of Olo, the leading provider of digital ordering and on-demand interfaces for the restaurant industry. My family and I recently visited one of my favorite restaurants.

The new table service means customers will now be able to place an order via a digital kiosk and then have the order brought to them. It is currently on trial at one McDonald’s restaurant in Mottram ...

Ordering a Big Mac from a self-service kiosk and getting it delivered to your table could become a more common experience for McDonald’s customers in San Francisco, Seattle and other metropolitan ...

McDonald’s CEO Steve Easterbrook demonstrates an order kiosk, with cashier Esmirna DeLeon, during a presentation at a McDonald’s restaurant in New York’s Tribeca neighborhood, Thursday, Nov. 17, 2016.

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PLATTER service, side-table service, service with a kiss -- well, sort of. You get more kinds of service than there are cuts of Wagyu beef at Wolfgang Puck’s Cut in Beverly Hills. Platter service ...