Salesforce is cutting jobs and reducing its reliance on large language models due to trust issues in generative AI, shifting ...

Salesforce is reducing its reliance on generative AI. The company faced reliability problems with large language models. Executives admit confidence in AI has dropped. Salesforce is now prioritizing ...

Over the past year, Salesforce CEO Marc Benioff has touted his company’s main AI product, Agentforce, as a money saver for ...

Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is part ...

Salesforce launched Agentforce, an AI-driven tool enabling autonomous task execution across business functions. Integrated into Salesforce's platform, Agentforce enhances productivity with ...

Salesforce has launched an Agentforce Sales app for ChatGPT, letting sales reps access and update CRM data through simple ...

Yesterday, Salesforce released a statement highlighting that Slack has introduced Slack lists, integrating project and task management directly into its platform to streamline workflows. This aims to ...

Microsoft announced that 10 new AI agents, or AI capable of acting on an organization’s behalf to carry out tasks, will become available in public preview next month. McKinsey & Company already used a ...

Salesforce couples its AI-powered CRM with ChatGPT. Sales reps can evaluate customer data and advance deals via the chatbot.