Genesys, a provider of cloud-based customer experience orchestration solutions, has received $1.5 billion in new investment commitments from Salesforce and ServiceNow. This investment deepens Genesys' ...

Last week, Salesforce and ServiceNow invested $1.5 billion in Genesys, a customer experience vendor that built its business powering contact centers. Genesys was one of the pioneers of cloud-based ...

This week at Dreamforce, a large cloud computing event sponsored by Salesforce.com, customer service company Genesys will announce a new application for use on the Salesforce.com application platform.

Welcome to this week's No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week, NJR highlights: Zoom's new generative AI Companion, which assists ...

Investment strengthens the company’s global partnerships with Salesforce and ServiceNow (NOW) to accelerate the agentic AI customer experience orchestration opportunity SAN FRANCISCO--(BUSINESS WIRE)- ...

ServiceNow, Inc. (NYSE:NOW) is one of the 10 Best AI Software Stocks to Buy Now. On August 1, ServiceNow, Inc. (NYSE:NOW), along with Salesforce, committed a $1.5 billion new investment to Genesys.

Salesforce, Inc. (NYSE:CRM) is one of the top most profitable NYSE stocks to buy now. On July 31, Genesys announced $1.5 billion in new investment commitments from Salesforce, Inc. (NYSE:CRM) and ...