QR codes can be an efficient method of gathering customer satisfaction data for retailers and retail pharmacies. The pandemic created a resurgence for QR codes as brands and companies alike were ...

Customer feedback is one of the quickest and most efficient ways to improve your business. After all, who would know better than your customers what you do well and what could use improvement? The ...

I’m thinking about adding some new products to my retail pet supply business, but before doing so would like to get feedback from my customers as to the products they’d most like to see. What’s the ...

If you want to build impactful and valuable products that delight customers and keep them coming back, gathering customer feedback before it becomes generally available (GA) to your customers should ...

Fifty-three percent of early digital adopters say customer experiences have become a priority for their organizations over the past 12 months. This figure rises to a whopping 93% for advanced digital ...

As businesses set new goals and standards for themselves in the new year, they should place extra emphasis on retaining customers and acting upon the valuable feedback they receive. Embracing customer ...

When gathering customer feedback, asking misguided or poorly formulated questions can have serious negative repercussions. Today’s top companies rely heavily on human insight to guide their strategies ...

Co-founder and president of OptinMonster. Expert software architect with a deep knowledge of building products for the mass market. As a tech business leader, customer feedback is like gold. The ...

During the height of the COVID-19 pandemic, companies saw just how critical it was to obtain real-time customer feedback and related customer data for delivering consistent customer experiences. Now ...

Customer feedback is an essential part of any business’s innovation and growth journey It can build brand loyalty and having brand advocates is a goldmine for your business’s sustainability Remember ...