Zendesk has been offering customers the ability to track customer service statistics for some time, but it has always been a look back. Today, the company announced a new product called Explore ...
WASHINGTON (NEXSTAR) — Heading into the Labor Day holiday weekend, the U.S. Department of Transportation launched a new website aimed at helping airline travelers navigate potential delays or ...
The art of crafting analytics dashboards goes far beyond displaying metrics on a screen. For marketing managers responsible for customer experience, these dashboards become the primary vehicle for ...
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