Whether you’re a crime-fighting hero or a customer service agent combatting the fallout from digital incidents, having access to real-time information and context is critical. As organizations move ...

Part of the worsening customer experience the retail industry faces today comes from a lack of adequate voice automation to streamline interaction with customer service calls. Wait times are ...

Technology provides access to vast information and makes daily life easier. Yet, too much reliance on technology potentially interferes with the acquisition and maintenance of critical thinking skills ...

Dmytro Lazarchuk is a co-founder and CEO of Relokia with over 8 years of experience in digital marketing and data migration services. It may come as a shock (or not) to learn that some companies ...

Thinking critically means considering other perspectives and analyzing facts from different sources. Good critical thinking skills can help you avoid generalizations and decisions you later regret. To ...

Critical thinking springs from the notion of reflective thought proposed by Dewey (1933), who borrowed from the work of philosophers such as William James and Charles Peirce. Reflective thought was ...