Best Buy has become the latest major retailer to support Apple Business Chat, allowing customers to ask questions with stores in a similar way to standard iMessage conversations. Apple Business Chat ...

Chat support brings real-time customer service to the online consumer, often appearing on a business’s website or application as a pop-up dialogue box. The availability of chat support on a company’s ...

For as many dealers that are gung-ho about Automotive Live Chat and having dealer chat software on their website, there are just as many dealers who are reluctant to add this feature. The reasons ...

Where do you contact Microsoft Support if you face problems relating to Windows, Office, or any other Microsoft software or service? This post will list some useful resource links, phone numbers, and ...

A report on Friday claims Apple will soon roll out a for-pay chat service to support those users who need help with products no longer covered by AppleCare protection plans. Citing sources familiar ...

When you're in crisis and looking for some support, it might be hard to know who to turn to. Thankfully, help might be just a text message away. A growing number of crisis lines provide people in need ...

Over the years, Facebook has been engaging in platform wars wherein they eagerly set forth features to attract more users. They even had to upgrade their monetary incentives to pull more creators to ...

As part of today's Apple online store downtime, the company appears to have rolled out an enhancement of its sales chat support services for those looking to purchase an Apple product. While sales ...

The GBH News Wake Up Well series is aiming to start more conversations about our well-being and how the world around us shapes our mental health. If you want to know more about mental health-related ...

The demand for call centres is increasing exponentially in today’s market. Small businesses, big corporate houses, and MNCs are hiring them continually. Gone are the times when companies used to be ...